Skip to content

Taking orders

Phobify

Questions

Anything not covered here, email support@phobify.com. Replies usually go out the same day.

What exactly do I get?

A PhobGCC 2.0.5 in your own controller with a tactile Z, firmware on v0.31, calibrated and actually played before it goes back in the box.

Add $19.99 and it also gets every notch measured and adjusted, trigger mode set for your game, snapback dialed in, and rumble set where you want it.

What controller should I send?

An OEM Nintendo controller with T3 internals. T3 is the last of the three GameCube controller revisions and the one you want, because its stickboxes screw in rather than being soldered down, which makes them serviceable.

You can tell from the stamp on the back of the shell, just under the C-stick. A CE followed by a raised dot means T3. A plain CE with no dot is usually T2 and worth avoiding. On Indigo and Jet Black controllers a lone dot, with or without "Made in Japan", also means T3.

If the shell is already open, T3 stickboxes have white plastic housings. T2 stickboxes are grey metal.

Late-production White controllers are a safe bet, since that stamp ran until production ended around 2014. Emerald Blue is a coin flip between T2 and T3, so check the stamp before buying one. Indigo/Clear is usually T1 in the US and Japan despite carrying a CE stamp.

None of this is a hard requirement. A T2 controller will still take a Phob. T3 is just the better starting point, and if you are buying a donor specifically for this it is worth getting right.

StampInternals
CE •T3 — what you want
• (dot alone)T3 — Indigo and Jet Black
CE • Made in JapanT3 — Indigo and Jet Black
CE (no dot)Usually T2, sometimes T1
Do I need the tuning add-on?

Not strictly, but every Phob needs stick calibration once it is installed. That is not an upsell, it is how the board works: it has to learn where your gate's corners actually sit.

So the real question is who does it. The official PhobGCC guide walks you through it if you want to handle it yourself. Add the package and it is done here: every notch measured against your actual gate, trigger mode set for your game, plus snapback, rumble and any button remaps configured.

Either way the controller ends up calibrated. The difference is whether it arrives ready to play or you set it up once it lands.

Official PhobGCC calibration guide

How long will I be without my controller?

Usually 3-5 business days on this end. The clock starts when your controller lands, not when you order. Add shipping both ways and figure a week and a half door to door.

Any backlog is posted in the banner at the top of every page, so you will see it before you order.

Do I need to buy a different adapter?

Probably not, despite what you've read. "Mayflash doesn't work with Phobs" gets repeated constantly and it's overstated.

What's actually going on: a Phob runs a microcontroller and hall sensors, so it pulls more current than the passive pot board it replaced. When an adapter struggles it's usually power or a mode switch, not the brand on the box. Plenty of adapters people write off online are fine once set up right.

If yours isn't showing up or is dropping inputs, go in this order:

  1. 1. Flip it to Wii U / Switch mode

    If your adapter has a mode switch and it is sitting on PC, that alone explains most "my Phob is not showing up" reports. Switch it over and try again before you touch anything else.

  2. 2. Give it more power

    A Phob pulls meaningfully more current than the stock pot board did. Go straight into a rear motherboard port instead of a front panel header or an unpowered hub, and plug in the second USB lead if your adapter has one.

  3. 3. Check the driver side

    On PC your adapter needs native controller support set up. Slippi handles this for you during install.

If you're buying one anyway, these are the ones people rarely have trouble with:

  • Official Nintendo (Wii U / Switch)
  • GC Pocket+ (Handheld Legend)
  • Lossless
  • Input Integrity

Known-good, not required. The ones that really do struggle are the no-name $8 adapters.

Can you paracord it, swap buttons, or fit other parts?

Not as part of a standard order. Sourcing and stocking parts is where the time goes, more than the work itself.

If you supply the parts, most of it can go in while the controller is already open. Paracord, buttons, springs, a shell you picked out. Ask before you ship so it can be quoted and scheduled.

For other controllers, other consoles, repairs or electronic mods, email custom@phobify.com.

What is the warranty?

90 days on the board that went in and the work done to fit it. Not covered: the shell, buttons, triggers, stickboxes and cable you sent, along with drops, spills, and anything that happens if someone else opens it up.

That line exists because this is your controller, not one built from scratch. A worn trigger that gives out next month was already on its way out. If the board fails or the install was bad, that gets fixed and return shipping is covered.

Full terms are on the Limited Warranty page.

What if you open it up and something is already broken?

You get an email with photos and options before anything else happens.

This comes up more than you'd think on controllers from 2003. Cracked posts, chewed up triggers, a stickbox on its last legs. Usually minor. Either way you hear about it instead of getting it back quietly worked around.

Can I just hand it to you?

If you're around Cleveland or NE Ohio, yes, and it's cheaper since nobody is paying for shipping. Email orders@phobify.com and a time and place gets sorted out.

Locals and tournaments are usually the easiest handoff.

How should I pack it?

Use a real box rather than a bubble mailer. Yours is the box it ships home in, so it needs to survive the round trip.

Put a slip of paper inside with your name and order number. Unlabeled controllers are the most common cause of a delayed order.

Insuring the package is worth the couple of dollars. Just the controller is fine; no need to send an adapter or cable unless the issue involves one.

I have an aftermarket shell. Will that work?

Yes. A Phob is a drop-in replacement for the OEM board, so if your shell takes an OEM board and OEM parts, it takes a Phob.

The exception is third-party controllers that were never OEM inside, like most PowerA and Hori pads. Those use completely different internals, so there is nothing to swap. Send a photo first if you are unsure.

Will it get me DQd at a tournament?

No. Phobs are common at the top level of Melee and accepted at majors. The project is open source, so TOs can review exactly what the board does.

Rulesets still change, so skim the rules if you're flying somewhere for a big one.